Local: 847-863-1441
Toll Free: 877-299-8151



Main Headquarters

744 Walden Drive
Palatine, IL 60067

Phone: 847-863-1441
Toll Free: 877-299-8151

Chicago Office

50 E. Bellevue
Chicago, IL 60611

Phone: 773-432-4128
Toll Free: 877-299-8151


Company Policies. Terms of Use for Project Submissions

1) Sheffield Marketing will begin a creation design (The Project) upon receipt of a retainer fee from “The Client” that equals no less than 50% of the full billable amount as outlined in our Terms & Conditions rates sheet (if you are viewing this document off-line, you may request our most current price list by submitting a rates request form. Projects may require a signed payment authorization form, or telephone payment verification before scheduling.

2) Upon completion of “The Project”, “The Client” agrees to remit the remaining balance of the project fee within 5 business days. Upon receipt of this balance, Sheffield Marketing agrees to transfer all electronic files relating to “The Project” to “The Client” via a previously agreed-to method of transmission. Sheffield Marketing will transfer ownership of copyright to the client, in writing, at that time. Sheffield Marketing retains the right to utilize ANY artwork, designs, edits, revisions and work product from “The Project” in advertising, promotion and other, not-for-pay display. Sheffield Marketing agrees to add a Trademark, Copyright or other ownership mark as may be requested by “The Client” from time to time.

3) Due to the complexities of international copyright and trademark law, Sheffield Marketing will not be held liable should “The Client” be found to be infringing on an already existing copyright, trademark or service mark relating to the project name, description or service. All ARTWORK designs created during creation of “The Project” are ORIGINAL WORKS and can be protected by copyright.

4) Once “The Project” has been initiated and preliminary designs created, all retainer balances become nonrefundable. In the unlikely event that the Sheffield Marketing cannot create a design that “The Client” will approve of, “The Client” may cancel “The Project” in writing. “The Project” then becomes subject to a 'KILL-FEE', an amount not less than 50% of the total amount of “The Project’s” billable amount. Sheffield Marketing will apply any project retainer fees to this 'kill-fee'. In the event of a job cancellation, artwork remains the exclusive intellectual property and copyright of Sheffield Marketing unless released in writing by Sheffield Marketing and the remaining balance of “The Project’s” billable amount is remitted.

5) During the course of “The Project”, Sheffield Marketing will remain in contact with the client regarding edits, revisions and scheduling. If “The Client” fails to provide necessary feedback to Sheffield Marketing regarding any edits and/or revisions within 28 days, “The Project” may be subject to removal from our servers and placement in our STALE DATED database. Any STALE DATED project is subject to a $75 ($US) reactivation and unarchiving fee. This fee is at the sole discretion of Sheffield Marketing.

6) If “The Client” fails to communicate with Sheffield Marketing regarding any initiated project for a period of more than 90 days, such project will be canceled, and any retainers or deposits shall be applied as a KILL-FEE as outlined elsewhere in this document. No further edits, revisions, file transmission or online image storage will be undertaken by Sheffield Marketing after that date. Further activation of this project will be subject to new project activation, project submission, retainers and deposits as outlined in our current pricing schedules, unless specifically waived, in writing by an authorized representative of Sheffield Marketing.

7) Further, if “The Client”, after 60 days from project submission, and after initial preliminary designs have been displayed, wishes to alter original scope of project, as outlined in project submission forms, including, but not limited to, name change, type of business change, theme of business change, specifically requested illustration change, then such project shall be deemed a new project and subject to new retainer payments as per current pricing schedules. Previously paid retainers and/or balances shall be applied as KILL FEES to original project, and any new retainers and/or balances shall be applied to new project as requested by “The Client”.

8) All artwork, designs, edits, revisions and work product created in “The Project” (other than the FINAL design accepted by “The Client” as being the subject of this agreement) remain the exclusive copyright and intellectual property of Sheffield Marketing. Any use of this work project by “The Client” and/or their assigns is strictly prohibited without written, prior permission by Sheffield Marketing.

9) Sheffield Marketing is NOT liable for any damages or expenses incurred by “The Client” in the use of artwork created in “The Project” by third parties, unless said third party is contracted by Sheffield Marketing as a 'work-for-hire' vendor, or in direct professional consultation with Sheffield Marketing. Such consultation is subject to fees as agreed to by “The Client” and Sheffield Marketing. By contracting Sheffield Marketing to create “The Project” as outlined in these terms and conditions “The Client” agrees to abide by the terms and conditions contained therein. For further information on any of our terms and conditions, please contact us at